Terms and Conditions

Terms of Service

Any and all Artwork created by the Artist, Bevin Mirielle Macutay, is owned by the Artist. The Artist retains all of the rights to the Artwork, even in such cases where the Artwork is produced through Commission by a Client. 

Once a request for Commission has been received, the Artist will construct a Commission Agreement which outlines the Terms of Service and Payment Terms for the requested Commission by the Client. 

The Artist retains the rights to all Artwork unless it is explicitly expressed otherwise through a signed Service Agreement by both parties, the Artist and the Client. 

Payment Terms

Upon purchase of the Artwork through the Website, www.bevinmirielle.com, the Customer must provide debit or credit card information in order to fulfill the Order. Payments made through Paypal are also accepted on the Website. 

Payments made by Check, Cash, or any third party online transactions (i.e. Venmo, Cash App, Zelle) are only accepted if stated within a separate Commission Agreement or Service Agreement that has been signed by both parties, the Artist and the Client.

Any incremental payments are to be discussed between the Artist and the Client, as well as, stated within a separate Commission Agreement or Service Agreement.

In order to protect the investment in materials and time spent by the Artist, a retainer payment must be made by the Client and accepted by the Artist before any initiation of the commissioned Project. The details of the Project are outlined within the provided Commission Agreement or Service Agreement. 

Any other required payments made by the Client will be listed within the Payment Terms of the Commission Agreement or Service Agreement provided to the Client by the Artist. 

Under such conditions, a Payment can be made in full if requested by the Client. The requested Payment method should be discussed with the Artist during the initial agreement between the Artist and the Client prior to the creation of the Commission Agreement or Service Agreement by the Artist. 

If the Client is late on a Payment, the Artist can cease production of the Project until the late Payment has been fulfilled by the Client and accepted by the Artist. The exchange of the final Project between the Artist and the Client will not be made until all Payments have been fulfilled by the Client and accepted by the Artist. 

Timeline 

The time spent by the Artist on a Project commissioned by the Client is dependent on the complexity of the Project. The timeline of the Project is discussed further within the Commission Agreement or Service Agreement given by the Artist to the Client following the submission of a request by the Client. 

The Artist typically works every day, including weekends, from 10 AM to 10 PM. Given the nature of the role of the Artist, Bevin Mirielle Macutay has full authority over the hours worked. Under no circumstances shall a Client extend the work hours of the Artist, unless agreed upon by both parties and signed within a written agreement by the Artist and the Client. 

Once a purchase has been fulfilled through the Website, www.bevinmirielle.com, the Customer must wait 5-7 business days for the purchased item to be packaged and shipped. This timeframe may increase or decrease depending on the number of requests received, projects in line for commission, and availability of the Artist. If you have any questions about the status of your purchase, please email bevin.macutay@gmail.com with any relevant information you have about the purchase. 

The Artist does not accept any additional fees for Rushed Orders, orders fulfilled sooner than the suggested timeframe given by the Artist. The Artist has full authority over the extent of time and materials spent before, during, and after a Commission Agreement or Service Agreement has been signed by both parties, the Artist and the Client. 

Services for Commission 

A Commission can be requested by the Client through the Submission Request Form on the Website, www.bevinmirielle.com, or discussed through other written means with the Artist (i.e. email, text, direct messaging). 

In order for a commissioned Project to be completed successfully, the Client must provide all necessary details of the scope of the Project they are requesting from the Artist (i.e. the type of surface or media used, the size or scale, the complexity of the Project). 

Once a Commission Agreement or Service Agreement has been approved and signed by both parties, the Artist and the Client, the Artist is not obligated to check in with the Client throughout the duration of the commissioned Project. The Client may ask the Artist for progress updates on the commissioned Project, however, the Artist can decline to do so unless all Payments discussed are made on time and in full. 

The Artist does not provide any work-in-progress photos to the Client following the initiation of any Project. The Artist will contact the Client with any questions the Artist may have concerning the Project, and whenever a Payment is due and has not been received by the deadline listed within the Commission Agreement or Service Agreement. 

The Artist retains no responsibility or liability for what the Client or third parties do with the Artwork once the Artwork has been completed. 

Shipment and Delivery 

Any and all Artwork sold by the Artist through the Website, www.bevinmirielle.com, are shipped to the address provided in the Order Form by the Client via USPS. 

The Client must always cover the cost of shipping, whether or not the Artwork has been purchased through the Website or through Commission. 

The Artist does not ship to countries outside of the United States. 

Revisions

Revisions are only accepted for any Project that will not be completed within the next month, one (1) month following the initiation of the Project. The initiation of the Project commences once the retainer payment or total payment has been received and accepted by the Artist.

Any interest in revision should be stated by the Client before the construction of the Commission Agreement or Service Agreement by the Artist. The revisions will be outlined further within the Timeline section of the provided Commission Agreement or Service Agreement. 

Once the Commission Agreement or Service Agreement has been signed by both parties, the Artist and the Client, the Client can no longer request revisions of the Project from the Artist. 

Payments must still be paid in full by the Client in accordance with the Terms of Service agreed upon by the Artist and the Client, even in such circumstances where the Client refuses to accept the Final Project. 

Refunds and Exchanges

If Artwork is purchased through the Website, www.bevinmirielle.com, and has been received by the Customer, the Customer is allowed three (3) business days to request a Refund from the Artist. Please contact bevin.macutay@gmail.com if you are requesting a refund. 

Once the Artist has been notified of the Request for Refund, the Artist will contact you about how to return the purchased item. The refund will ensue once the purchased item has been returned to the Artist. 

Any and all Payments made through Commission by the Client can not be refunded once the Commission Agreement or Service Agreement has been signed by both parties, the Artist and the Client. 

Cancellation Fees

If you would like to cancel a Project you requested for Commission, you must pay the following payment in full and all other payments prior, including the retainer payment. The Artist must be notified by email bevin.macutay@gmail.com for any requests for Cancellation. The Client will not be refunded once the Commission Agreement or Service Agreement has been signed by both parties, the Artist and the Client, and the retainer payment has been made by the Client. 

Agreement

All articles of this Terms of Service Agreement are applicable unless specifically outlined within the Commission Agreement or Service Agreement provided to the Client by the Artist. 

By contacting me for work and using the Website, www.bevinmirielle.com, you are hereby agreeing to the terms expressed above.